A couple of weeks ago I set up two step verification on my outlook account and used my gmail account and mobile number as a way to receive codes.
My mobile has become problematic and I performed a hard reset. Upon setting up the phone again and setting up my email accounts I was asked for my passwords but am not able to remember. I requested a code be text to my phone which I received and upon entering this code and new password into outlook the screen reloaded and when I tried to sign in with my new password it required I receive another code but the only other option other than receiving text is email to my gmail account to which I have forgotten the password and cant reset this because the back up email on that is the outlook account I need help with and It wont allow a call to my mobile with the code as I have already used my mobile to receive the first step via text. So in short I am unable to access either account without the other and am at a lose.
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