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Payment Method Removal

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归档帖子，发布于 2013年8月1日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年8月1日

I have an expired card listed in my account and I cannot replace it because it states that it's attached to existing services. I look and the services it is attached to are all ones I canceled a long time ago.


Below is a screen capture of the issue. I cannot change the payment option because they are canceled. How do I just get these two services and the card ending in 5953 completely removed from my Microsoft account since they are all either canceled or expired? I already signed up for the Xbox Music yearly subscription, so the monthly one in the attached image can safely be removed. I don't see any option to remove the subscriptions myself.


http://puu.sh/3R64x.png


Thanks!


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