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Parent Email address blocked

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归档帖子，发布于 2013年11月1日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

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问题 提问于 2013年11月1日
With the new terms of service xbox live dashed out I needed to get to the details of parent account which hasn't been used in years so in much the case I followed all the steps leading into recovering the account but none of the emails attached to it no longer active as well. So I've had to use my main email address and try from their but due to lack of details I was unable to reset the password and is now blocked. 

Is there anyway to have it unblocked and password reset? So i can get back to just playing games on my xbox without the trouble of having the parent account ruining my experience?

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