Hotmail

Outlook Upgrade, Now Inbox is empty & isn’t receiving new mail?

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归档帖子,发布于 2013年9月1日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年9月1日
Two days ago, I tried multiple times to log onto my email address through outlook. I kept getting an error that read:
"This account does not have an Outlook Web App mailbox"
Six or seven hours later, I tried logging in again and it worked. Apparently, my account had been "upgraded" to an Outlook account or something (I'm still really confused about what happened). I did not give anyone permission or request this upgrade, first of all.
So, it let me sign in and I see that not only have I been "upgraded", but my entire inbox has been cleared. Four years worth of emails are completely gone. Now, two days later, I've noticed that I'm not receiving any emails. Usually I get around 25-75 emails per day, but I have not gotten a single one since this "upgrade". Yesterday, I sent myself an email from my gmail account and the email still has not come through, proving that they aren't coming through.

So as you can see, I'm having a lot of problems.
Is there anyway to get my old email account back?
Is there anyway to get my old emails back?
Is there anyway to fix my account so I will receive new emails?
Please help asap.

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