Outlook syncing intermittently after uninstall/reinstall on mobile device

I uninstalled email account and reinstalled yesterday (August 16, 2013) and received my emails a few at a time within a period of 1 hour.  I woke up this morning (August 17) and it is not syncing whatsoever even though I can see mail online and on my computer.  Also, when I uninstalled/reinstalled my email account I lost all emails prior to August 16.  Why is the support status saying Outlook is "running normally" when it is clearly not.  Perhaps you should change support status to show that some users are still experiencing problems. 

Any help would be greatly appreciated.

Thank you.