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Outlook not receiving any emails and not sending some

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归档帖子，发布于 2013年11月2日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年11月2日

Have not received any email on  our 2 Outlook accounts since Wednesday evening.  Nothing in inbox; nothing in junk mail folder. Some mail goes out. Some does not. Have checked using multiple browsers on different computers/devices/browsers.


Windows and Outlook are up to date.


Am using Google Chrome and have cleared data on the browser.


Inbox full should not be an issue. Can't get the left gear wheel tp pop up to mange folders and see storage total as posted on one troubleshooting answer.


We have made no changes to any Outlook or firewall settings.


Have tried to set up forward email to a second account. Outlook recognizes the setting but no email is forwarded.


Sent myself an email to my Outlook account from my Outlook account. Outlook does not show and is not forwarded to second account.

Windows 7 (up to date) and Google Chrome Version 30.0.1599.101 m


What to do now?

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