Outlook for Mac 2011 imap account delete email issue

待回答 0 个回答提问于 2015年4月27日

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问题提问于 2015年4月27日

A user is using Outlook for Mac 2011 (version 14.1.0).

Email account is using imap protocol and Accounts setup as below.

Advanced > folders > Trash > Choose "Mark messages as deleted" and "do not automatically delete messages"

If user deleled email, it disappearred and didn't marked messages as deleted. Also can't find in Trash or deleted items folder.

When login webmail, can find that email was marked as deleted message.

User is using Outlook 2007 on windows 7 before and he change to use Mac now.

Please help to solve. Thanks.

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