Outlook for Mac

Outlook Crashes Every Time it Syncs My IMAP Account

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较早的帖子,发布于 2012年11月21日。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2012年11月21日
I am running:

MacBook Pro 15 Mid-2009
OS X 10.8.2
Office 2011 for Mac
Outlook 14.2.5 (121010)

I have 5 separate IMAP accounts set up in Outlook.  Accounts 2-5 sync with no problems.  However, when Outlook attempts to download messages or sync with Number 1 account, after about 10 seconds Outlook crashes.  It won't crash only if I turn off syncing on that account and work offline.

What I have tried thus far:

1. Rebuilding Identity
2. Updating Microsoft
3. Removing the .plist files for Outlook from Preferences and then restarting Outlook

All of the above have NOT fixed the problem.

Please help!

Here is the summary of the MS Error Report:

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-11-21 06:10:57 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Version: 14.2.5.121010
Crashed Module Name: CarbonCore
Crashed Module Version: 1037.3
Crashed Module Offset: 0x0001f17c
Blame Module Name: mbukernel
Blame Module Version: 14.2.5.121010
Blame Module Offset: 0x000042d2
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 27

Here is the first few lines and last few lines of Thread 27:

Thread 27 crashed:

#  1  0x945a917c in _CStringToUTF8 + 0x0000000D (CarbonCore + 0x0001f17c)
#  2  0x946029e8 in CreateVolFSPath(unsigned int, unsigned long, char const*, unsigned long, char*) + 0x00000128 (CarbonCore + 0x000789e8)
#  3  0x94603507 in getattrlist_retry(unsigned int, unsigned long, char const*, unsigned long, attrlist*, void*, unsigned long, unsigned long) + 0x00000059 (CarbonCore + 0x00079507)
#  4  0x94602d53 in GetVolFSAttributes(FSMount*, unsigned long, char const*, unsigned long, unsigned long, FSAttributeInfo*, unsigned long, unsigned long, FSVolAttributeInfo*, unsigned char*) + 0x0000026B (CarbonCore + 0x00078d53)
#  5  0x94673db8 in FSMount::_getattrs(unsigned long, char const*, unsigned long, unsigned long, FSAttributeInfo*, unsigned long, unsigned char*) + 0x00000134 (CarbonCore + 0x000e9db8)

...

#198  0x002eb6d3 in  + 0x00003269 (Microsoft Outlook + 0x0020b6d3)
#199  0x002ebb5a in  + 0x000036F0 (Microsoft Outlook + 0x0020bb5a)
#200  0x002dbc28 in CSharablePtr<CSourceAttachment>::Set(CSourceAttachment*) + 0x00006298 (Microsoft Outlook + 0x001fbc28)
#201  0x002dc962 in CSharablePtr<CSourceAttachment>::Set(CSourceAttachment*) + 0x00006FD2 (Microsoft Outlook + 0x001fc962)

X86 Thread State:
 eax: 0xb0f3e668  ebx: 0xb0f3d098  ecx: 0x00000000  edx:0x00000000
 edi: 0x00000017  esi: 0xb0f3e668  ebp: 0xb0f3d018  esp:0xb0f3d000
  ss: 0x00000023  eip: 0x945a917c   cs: 0x0000001b   ds:0x00000023
  es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00010286

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