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Outlook.com not syncing with outlook app/Windows Phone. Receiving error message We’re updating your Inbox.

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归档帖子,发布于 2013年9月5日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年9月5日

Original Title: Outlook.com not syncing with outlook app/Windows Phone

 

I recently purchased an Acer Aspire R7 convertible laptop.  It is running windows 8.

 

I have had a MS account with a gmail email address as my username.  I added an alias *** Email address is removed for privacy ***, and removed all of the gmail associations, both within my MS Live account, and my email accounts.  After doing this, I can not receive or send any emails to/from my outlook.com account, my mail app on Windows 8, or my Windows 8 smartphone.  I tried to manually sync my mail in the mail app by pressing the sync button, but I get a message in the top right hand side of the window that says *** Email address is removed for privacy *** is unavailable. 

 

I thought maybe it was just a problem with the email address, so I added an alias - *** Email address is removed for privacy ***.  Still the same issue, with one exception.  Now when I try to log onto outlook.com, it now says "We're updating your inbox".  I thought maybe it just needs some time, so I waited to check on it until this morning.  I still can not send or receive emails to either of my outlook accounts.  Additionally, my outlook accounts will not sync to my Lumia 1020. 

 

I tried sending a test email to my outlook.com address from my gmail address, and it was sent back to me.  The message that was sent back read:

 

This is an automatically generated Delivery Status Notification.
Delivery to the following recipients failed.
        
nathanieldodge@outlook.com

Final-Recipient: rfc822;nathanieldodge@outlook.
Action: failed
Status: 5.1.1
Diagnostic-Code: smtp;550 5.1.1 Mailbox nathanieldodge%outlook.com@7/

test 2
 
I decided that I was going to migrate from gmail to MS for all of my communication/connection needs, and would like to do this as soon as possible.  Please help.
 
Nathaniel

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