问题 提问于 2013年10月10日
I have the identical issue posted by dfclipsham in http://answers.microsoft.com/en-us/windowslive/forum/mail-email/outlookcom-is-unable-to-retrieve-e-mails-from-an/1f3252b3-0de0-40c6-bb5b-f42aa39ada0f?msgId=4b93fde5-c6cd-4b9a-bfc8-9d9adecbbca5.
To summarize:
- i setup a 'send and receive' account with pop3 & smtp servers
- when I save the account, my email is retrieved from it.
- email is never subsequently retrieved from the pop3 account. when I look at the account settings, the pop3 server information is no longer there.
I see this error message in the account:
- You can send email from this account.
- 11:36 AM We couldn't get your messages: There was a problem connecting to the other server. If you've been seeing this message for a while, consider checking your account settings or contacting your other email service.
The pop3 server is just fine. I can send emails to it, and they appear immediately on my iPhone (which is configured to retrieve email using the identical pop3 server settings as outlook.com). But outlook.com only rerieves email from the account once,
if I edit and 'Save' the account settings.
Ideally I would have been able to see the reply given to dfclipsham to see if it provided any clues on how to fix this, but all replies in these forums seem to go to a "private area".
Any suggestions on how to get outlook.com to reliably connect to and retrieve mail from pop3 servers?
Gregg
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