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Outlook.com custom domain not receiving emails from Banks and other high profile organizations

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归档帖子，发布于 2013年11月4日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

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问题 提问于 2013年11月4日

I recently created a custom domain alias to Outlook.com and I am no longer receiving messages to that email address from major banks, such as Chase, Bank of America and even AT&T. Everything else appears to be working, from what I can tell. I ran a domain check on mxtoolbox and it said my email domain is not accepting https. Additionally, Chase messages are being sent over https.


My DNS is setup 100% correctly, as is my SPF record. Is there anything that I can do to enable https or does Outlook.com not support this? I'm hoping that I do not have to move to another email provider.


Please advise,

thanks!



UPDATE: None of the non-received messages are going to junk mail.

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