Hotmail

outlook.com asked for security info when logging in

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归档帖子,发布于 2013年9月5日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年9月5日

 

Please help....

 

I logged into Oulook.com last week and was presented with a screen asking me to provide my security information within 7 days or my account would become blocked.  I skipped this for 5 days and then completed it on the 6th day.

It started with the line "Call us overprotective". 

I entered an alternate email address and received an email with a security code on it.  This security code was required to enable me to gain access to my Outlook account.  I got straight into my Outlook account and it is working now.  I have now (5 days later) changed my password as well.

The page appeared when i clicked on my usual link from my Favourites in IE9.

 

Please can somebody tell me if this was a genuine request from Outlook?

I'm more than a little worried that my account may have been hacked!

 

Thank you for your prompt help

 

Tony

 

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