I posted 2 messages here already about my daugther's account becoming blocked after I changed her country of domicile from UK to US. This change triggered a request for a parent to validate her account with a credit card. But since my non-US card details are not recognized the system won't le me validate her account.
Both times my message her was locked and an admin directed me to other support sites. I've asked for help on account.live.com and on support.microsoft.com and on windows.microsoft.com. For 5 days now all of my messages have been ignored. I have begged Microsoft people on the phone to help and several have actually hung up on me.
This place is ths only one where someone actually answer me. Please give me a way to fix this small problem other than a dead support site. I am imploring you. My daughter has been locked out for 5 days!!!
撰写回答