Outlook 2011 SP2 sync issues with iCal

I worked through all the issues associated with Service Pack 1 for Outlook 2011:Mac, and then reluctantly installed Service Pack 2.  First off, the update created a new identity that I had to delete and restore my previous identity, as the new automatically created one did not have any of my email, contacts or calendars.  With that behind me, I have found that I cannot get Outlook to sync with iCal now, in order to update my iCloud account and push changes out to our iPhones and iPods.  If I open the sync services window, all the selection boxes are blank.  Therefore, I am not able to choose any portion of Outlook to sync.  Can some one help?  And thanks Microsoft for another bad update.  Why don't you just work on getting Outlook to directly sync with iCloud.