Outlook for Mac

Outlook 2011 phantom emails, Inbox and Junk email folder

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较早的帖子,发布于 2014年8月21日。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2014年8月21日

Since I upgraded to Outlook 14.4.3(140616) I always have 2 phantom emails in my inbox, no content, nothing to delete and also 8 phantom emails in my Junk Email Folder, no content, nothing to delete. It's a problem as Outlook always shows 2 unread messages in the toolbar.

I attempted a rebuild of the Identity and this is what I got:

Step 1 of 5: Scanning…
Step 2 of 5: Verifying…
Step 3 of 5: Copying records to new database…
Step 4 of 5: Recovering data…
Your database could not be rebuilt. [-18000]

I would appreciate any advice to clear up this problem?

Thanks,

Dave

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