Hi all,
A function I'm quite familiar with and recommend to my users is archiving emails rather than leaving them on the server. Because space isn't infinite.
Dragging and dropping between volumes requires you hold Command to keep it from Copying instead.
I've talked users through this fairly frequently but I have on occasion found that holding command doesn't make the green plus go away when dragging between volumes. The best alternative is to thing to move by copying and then delete after the fact. Which for the most part increases the chances of accidental deleting rather than archiving.
The fun part of this problem which I believe to be a fairly uncommon bug, is that It doesn't occur on my Mac and I can't replicate it.
I have on a few occasions gone over and done it on another machine for someone to find that it's not a case of user error. Holding command genuinely doesn't work for a small number of users.
- I've gone through the settings and I can't seem to find anything that looks close to what I'm looking for.
- Made sure Outlook is fully up to date.
- Created a new Identity and it doesn't appear to be account specific.
It's come up maybe 4 times this year and I've confirmed it myself twice.
I'm really not sure what's happening, I haven't tried reinstalling primarily because it falls outside of the scope of my job (technically so does this technically).
Never the less I am genuinely curious.
撰写回答