Outlook 2011 Mac uses the same “name” for all outgoing emails regardless of email account

Hi all,

We've been having a problem where outlook seems to use the same name for all outgoing emails.

We have two different domains and would like each domain to be separated.  I know we can setup profiles but then we have to switch between profiles to see if any emails came in.

Here is an example of the problem:

If we send or reply to an email from *** Email address is removed for privacy *** this is what we get

From: John Doe *** Email address is removed for privacy ***>
Date: Wednesday, September 23, 2015 at 9:50 AM
To: SuziQ*** Email address is removed for privacy ***>
Subject: test

Not so bad, except that this should be coming from "123" *** Email address is removed for privacy ***>

To further complicate things, emails from the second domain appear the same way:

From: John Doe *** Email address is removed for privacy ***>
Date: Wednesday, September 23, 2015 at 9:50 AM
To: SuziQ*** Email address is removed for privacy ***>
Subject: test

I've linked it back to Word (or probably Office in general) as it seems that whatever you change in word preferences is put in the from "Name" section.

How can we stop the override from office profile defaults so that the email settings in accounts (Full name/user name) are used individually for each email.

Creating different profiles doesn't solve the problem because the name is still being pulled in from office and when you have emails for sales, support, etc. they all get the same "Name" but the correct <xxx@****> address.  

Our goal is to have the Full name + User name in the outgoing header for each email account not the registered Office name + email account user name (email address)