问题 提问于 2012年8月2日
Hi there,
I will do my best to explain this properly!
I have a client who started having an issue today, in which, he receives a message in Outlook 2011, addressed to '*** Email address is removed for privacy ***.' (Blank for privacy purposes.)
*** Email address is removed for privacy *** is a distribution list.
He also has the address '*** Email address is removed for privacy ***' set up in Outlook.
He has a folder called 'Info' and a rule to file the messages addressed to *** Email address is removed for privacy *** to automatically.
He also has a rule set up to file emails address to *** Email address is removed for privacy *** to be filed into a folder named 'Ben.'
This morning, emails addressed to *** Email address is removed for privacy *** started appearing in the *** Email address is removed for privacy *** folder.
If Ben clicks on one of these emails, as soon as he does so, it disappears and moves to the info folder. This means he cannot quickly delete an email. He has to click on it, scroll up to the top of Outlook and then delete it.
So essentially, it looks like Outlook is filing the messages to the right folder, after he has clicked on it, rather than on the messages arrival.
Has anyone seen this issue before?
Or does anyone know why this issue might be occurring?
Thanks in advance!
Jake
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