Outlook for Mac

Outlook 2011 for Mac stuck in continuous download loop and showing ‘unread’ msg that’s not there

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较早的帖子,发布于 2014年6月2日。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2014年6月2日

I am using Outlook 2011 on my Mac.  I have the latest Outlook loaded on a PC as well.

On my Mac, it is stuck in a continuous loop showing an unread message and saying in the status bar that there is a sync pending then that it's downloading attachments - which never happens.

When I use Outlook on the PC, this does not happen and all messages show as read.  Logging into web access for my account shows the same as the PC - nothing unread or pending.

I did a 'cache empty' of the inbox, have re-installed Outlook and have restarted both Outlook and my Mac.  None of that has worked.

Help !  This constant cycling is causing slow performance and irregular behavior within Outlook.

Any guidance is appreciated.

Thank you.

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