Outlook for Mac

outlook 2011 add email account hang

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较早的帖子,发布于 2012年7月7日。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2012年7月7日
Haven't seen this problem identified anywhere else.

Am trying to add an email account to a new Outlook install but every time it causes a hang on the Accounts page. Force Quit is the only way out.

Have retina MacBook Pro running Mac OSX 10.7.4. Installed Office 2011 yesterday and successfully added an Exchange account which sync'd correctly.

When I go into Tools/Accounts and click the Email Accounts button (or the + bottom left) nothing happens ... but this window stops accepting input - no clicks work, it can only be minimised, and Outlook won't allow a regular Quit. You can only Force Quit.

I tried deleting the Exchange account but it doesn't make any difference.

So, I can't add any email accounts to Outlook.

P.S. I don't believe I have Service Pack 2. About Word says I have version 14.1.0

Thanks in advance, Rob

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