Outlook for Mac

Opening Outlook – Could not change to that identity – error

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较早的帖子,发布于 2012年6月14日。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2012年6月14日
I have just purchased a new MacBook Air and just installed Microsoft Office 2011 Business.  I want to set up Outlook to use my 'gmail' email account and am trying to set this up.  When I try to open Outlook, for the first time, it asked me to select an identity.  I select Main Identity, not sure what this means, I am getting a message "Could not change to that identity. An unknown error has occurred in Outlook".  Also when I selected Quit it happened.  I have gone into 'preferences' 'mail, contacts & calendars and put in my gmail account, but still get error.  Eeek... What am I doing wrong?

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