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Windows Essentials

Only Audio File Plays with a Black Screen

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归档帖子，发布于 2015年11月8日。 产品：Windows Essentials（已停止开发）。 其中的信息可能已经过时。

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问题 提问于 2015年11月8日

I am running Windows 7 and just installed Movie Maker last night (11/07/15) so I assume it is the most current version.  I AM NOT tech savvy at all.  I was able to upload and edit my video with ease, however, when I save it and try to play it, either with VLC or Media Player, I get the audio track that I added to play, but just a black screen.

My husband mentioned that the video is not "encoding" properly, but again, I'm not tech savvy, so I'm not sure what that is or how to fix.  I've read several similar posts to this problem, but I don't quite understand the answers that people are giving.  WAY out of my pay range. 

Can someone please let me know if and how I can fix this in simple layman terms? 

Thank you VERY much, in advance, for your help!  

Lynda

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