问题 提问于 2015年5月31日
windows essentials does not appear in features and programs. When I try to download and install it, I am informed that I have all components already on my system. However, I cannot find any essentials programs on the start menu or in applications. It is beyond my abilities, and 2 chat contacts and 3 phone contacts with Microsoft Support have been unsuccessful (and frustrating).
I thought of reinstalling Win 8 from my recovery disk. Will that erase all the programs and personal files I have accumulated in the past 2 years?
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