office 2011 for Mac and El Capitan – issues with exchange email

I know there have been many threads on this -

and it appeared that last update cured the problem for most - but...

I update my new Imac to el capitan weeks ago - immediately had an issue with outlook and spinning rainbow wheels.. the recommended service pack cured my outlook issues and I seemed to be operating fine.  Recently I cleaned up my macbook pro and set it up at my home office - el capitan already downloaded I proceeded to download the service pack then installed exchange...

that was 3 days ago...  No error codes just continually downloading and syncing ( 3 days without the computer going to sleep )

additionally me imac that was working great now has the same symptoms and while it tries to sync I am not receiving new emails

both machines are up to date with v14.5.8

and I know my exchange is working correctly because webmail, iphone and ipad are all sync'd

Microsoft wants a $500 fee to look at the problem??!  you would think as soon as I said el capitan and office 2011 they would waive that

anyone know of any recent fixes.. everything I have seen here is dated early October?

thank you