问题 提问于 2013年8月3日
Checked my account today
There was a private message from Wella in the Escalation team
requesting details of failed recovery attempt.. 8 digit numbers
Logged out and went to my Hotmail account to find numbers (which I did)
Logged on to ANSWERS again
Now simply cannot get to view my private messages
None of the three ways works
neither the red underlined link at the top of the page
nor the account home page "select private messages and apply"
nor the private message link on the original question
Logged out tried again ..all three routes
and again
and again
Suspected it might be a browser issue and reloaded latest version 23 of Google Chrome again
Tried again ..all three routes
This is just a nightmare with a process that just seems to grow exponentially with further problems
and causing everybody more work
So my question is
given that all routes do not give a result
how do i view my private messages
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