When all my iPhone notes saved under Live mail suddenly disappeared, I tracked down the problem to the Notes folder renaming itself to "Notes_0" on my Live mail account when viewed on Outlook.live.com
When I attempt to rename it to "Notes", an error message says a folder with the same name already exist, but I cannot see it.
However when I open Outlook on my desktop PC, I can see Notes folder and all my notes are still there; there is no Notes_0 folder. My iPhone Live mail account is showing Notes_0 folder.
I know there are many questions out there with iPhone users losing notes, but I believe my iPhone and Live mail settings for Notes are working fine on the iPhone. The problem is the mismatch in folder names; my iPhone is looking for "Notes" folder to sync but my Live mail has renamed it to "Notes_0".
I have yet to find a way to correct this; can anyone help please ? Thanks.
Here are the screen snips of the folders as viewed on my webmail Live account and desktop Outlook:
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