Hotmail

Not syncing new email

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归档帖子,发布于 2013年7月19日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年7月19日

Since yesterday I have not been able to sync any new email. This is happening in the Mail app on my Windows 8 PC, Windows RT device, and Windows Phone.

 

I am able to successfully send email from all of those devices, but no new mail syncs. I am able to view all of the new email in Outlook.com. There is no error and on the Windows Phone the inbox claims "up to date." I have changed nothing on any of those devices. New calendar appointments however do sync instantaneously across all of the devices.

 

Here is what I have tried:

  1. Manually syncing on all of the devices.
  2. On my Windows Phone removing the email sync and adding it back. It took a long time to re-download all of my mail for each of the folders, but no new mail since yesterday morning.
  3. Sent test messages from each of those devices. I can see the new email in my inbox on Outlook.com but they do not show up anywhere else.
  4. Moved a few of the newer emails from the inbox to another folder via Outlook.com, but those messages in that folder still don't sync with any of the devices.

Again, I have changed nothing on all three of those devices or with my Outlook.com account.

 

Thanks for your assistance.

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