Hotmail

Not receiving E-mail from external domain using otherwise working settings

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归档帖子,发布于 2013年10月10日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年10月10日
Scenario:

- The company has an existing domain name (gorzsa.hu).
- I recently set up the MX record and the domain.live.com setting successfully.
- I was able to create, and then log in with my newly created account *** Email address is removed for privacy ***.

Problem:
I wanted to set up the previously used E-mail address as an external E-mail to be downloaded with a pop connection into the new, Live Account. The previously used E-mail address was *** Email address is removed for privacy ***.

The settings for the external account have already been used in a client software, and are still working. The settings are:

POP server: pop.invitel.hu
port: 995
using SSL: YES
the format of the username is *** Email address is removed for privacy ***
Password is correct, I know that because I tested with external E-mail client software (Outlook)

Tests performed:
I checked from a different country, so to make sure, the E-mail domain "invitel.hu" ALLOWS downloading E-mails from a different country - therefore it should work.

If I would like to set up the external address (More mail settings, Your email accounts, Add a send-and-receive account, etc.) the live.com page first accepts the settings, then asks me to which folder I would like to download the E-mails. This is correct until here.

But then it says (sorry the error message is in hungarian): "Hiba történt az üzenetek egyéb fiókokból való beolvasása közben." which basically means in translation, "There was an error during reading messages from other accounts" (or similar, sorry for my translation if its not exact).

An error code would be definitely helpful for sysadmins!

Just to mention, I already confirmed the account ownership from *** Email address is removed for privacy ***.

Again, these E-mail settings work fine from an Outlook client software installed on a computer locally.


Please assist me how to solve this problem.


Thanks,


Live.com user.

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