问题 提问于 2013年7月21日
My account was hacked about 3 days ago. I have tried endlessly to recover my account only to be told that I have not provided enough information to verify that I am the account holder. I have used this Hotmail account for over 7 years and it holds a tremendous
amount of personal information for my family. The latest email for Microsoft said that I should post a question here. Hopefully a moderator will take the time to investigate my issue. I do not feel that the recovery questions asked have been relative at all.
I cannot remember the exact "subject" of the most recent emails I received and the hackers have changed my anniversary date as well as all of my other passwords. Am I to repeatedly submit a recovery form to only be told that I have not provided enough info?
When and how does this end?
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