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Hotmail

Not able to verify account security

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归档帖子，发布于 2013年9月4日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年9月4日
I am not able to access my account due to the 2 step verification method. I no longer have the phone number associated with my second step security measure. I have tried the questionnaire password recovery method to only receive and email stating that they ignore requests from accounts equipped with 2 step verification. I also called support and utilized online chat support and an online ambassador. The only option it is giving me to verify my account is to wait 30 days until I can use my email again to verify that it is me accessing my account.

Is there another way to verify myself to the Microsoft Security in order to access my account and xbox live subscription? 

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