Hotmail

Not able to update my billing info

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归档帖子,发布于 2013年10月29日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

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问题 提问于 2013年10月29日

I have  a paid account, my credit card details has changed and forgot to update my profile, i got and alert from Microsoft billing about that and instruction to go to the site https://commerce.microsoft.com to enter my credit card details, for my bad luck it requires a verification through another Yahoo mail which o haven't used for years, i tried with another verification method through my mobile, got a 4 digit verification code, entered it ..

 

It was a surprise that I have to wait one moth for security profile to be updated !!

 

It simply stops there and I'm afraid that I will lose the access to my account which is a disaster since I'm receiving a lot of important emails on it.

 

Can somebody help with this !!

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