问题 提问于 2013年8月4日
I have lost access to my XBoxLive account for over two years now because while I was overseas on deployment I didn't use the account and forgot the password, just to come home and not be able to access my account anymore because the hard drive, the account
was saved on failed. The email that I used for the account has since been hacked and locked and I am no longer able to log onto it. I have already validated ownership of the account but I can not use the forms to get the reset password sent to a different
email. At least as far as I can tell I am not able to do that. I really would like to have my original account back, please help me. Thank you.
I have been trying on and off to recover this account for years. I even went through the trouble of trying to recover the profile off the corrupted hard drive. The account was already locked though from me calling Microsoft Live Support and trying to get
the password reset.
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