问题 提问于 2013年9月1日
I've had a 'hotmail' e-mail address/account for years. The request to add security information shows a wrong e-mail address for me. They've added a number to my hotmail address. All my contacts know my address as it's been for years. I've never asked
for a new address, not do I want one. I don't mind adding a security code, but WHY does Msn show a changed e-mail address for me. I've even tried to send to that address and it comes back 'failed'.
I've been told I've got only three more days before they freeze access to my Outlook (hotmal) account. When Msn send me the demand for a new security code, they send it to my long time, current hotmail.com address. But in the instructions to add security,
they only show/allow the place to send information back to me as the new hotmail.com address where they've added a number to the what was total letters. Beginning to regret not having just gone with Google. But hope there's still time.
Any specific help on how to negotiate their "Why do I need to add security info? request, will be appreciated.
Thanks
Jasper1051
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