I have been using the same Hotmail account for several years and have never had a problem opening or downloading documents. It seemed to start right after Hotmail switched to Outlook but I'm not sure. I cannot open, download, nor save any Word or PDF documents from my email account! When I try to open a document it starts doing something (not sure because it is different than when it worked) but then a totally blank box opens up and that is only after trying to open it several times. There is no error message or any other communication. At first I could open Word documents but not PDF documents. Now I cannot open either. I can still open some pictures but not all.
I have a Vista OS, MS Office 2010, and I have reloaded the most recent PDF reader several times. Nothing seems to work. I really need to receive documents from email! Can anyone help?
BAB
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