new live mail account does not receive from bigpond address

I am using Windows Live Mail to access many email address all into separate inboxes. They are a mixture of bigpond and hotmail accounts.

Until now they all worked fine. I have just added a new email address *** Email address is removed for privacy *** , this new account successfully sends to all my other address but receives only from the other hotmails and not from the bigpond addresses. The bigpond accounts are showing the test messages in the sent folder and no error is received neither does the email get returned (bounced). When I access the new hotmail account through webmail the test messages are not there either. I have 2 other hotmail (*** Email address is removed for privacy ***) and they work fine. What am I missing here ?