Hotmail

Need Microsoft team help to get my account back

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归档帖子,发布于 2013年8月20日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年8月20日
I want to ask for a manual validation process for my stolen hotmail account
hello 

my hotmail account got stolen since 27th APRIL 2013 - 6th MAY 2013

and i made a the recovery form but failed twice 

Account recovery request 98069745  is now closed
Account recovery request 98071145 is now closed


and this is my 3rd try  and i got this email: 

Your security is important to us
Recently, we received several requests to gain access to *** Email address is removed for privacy ***. Unfortunately, we were unable to verify your ownership using the information that was provided. Microsoft takes the security and privacy of our customers very seriously. We are committed to protecting your personal information, and our careful account recovery process is intended to protect you from any possible malicious activity.




Account recovery request 98229767 

 

so please help , i put all my info regarding the form so can i ask for other way to get password reset

please know that i cant access the alternate email neither phone numbers because they dont belong to me it belong to the hacker


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