I lost a huge number of files from skydrive, and they are not in the recycle bin. I need the account/storage restored to 10/22/13. How can I get this to happen?
In reading through other responses, I saw this one to Marsha Jo and wonder if it could help me?
Please provide us the folder name and three sample filenames of the files that is originally there to help us with the investigation. You can also walk us throught the process that you are doing when you encounter the error by providing us with a TraceMe log.
Refer to the steps below:
1. Sign in to SkyDrive.
2. Type the URL https://storage.live.com/traceme in your browser address bar and navigate there.
3. Set up a trace for calls against my data. First make sure the AutoFiddler box is checked, then click on Start a new trace on my calls link.
4. Copy the Path that is shown. This is the log information that you will need to share with us for analysis.
5. Wait for the counter to count down for the trace to begin (about a minute).
6. Navigate back to SkyDrive and run through your problem scenario within 10 minutes of starting the trace.
7. Send us the path from step #4
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