My university registered Skydrive account doesn’t recognise my email address

I am at the University of Aberdeen and we are supposed to receive an email account and Skydrive account from Microsoft. My university email address logs me into my email account on Office 365 email but it is not recognised as a Microsoft account on Skydrive or anywhere else. We were told that Microsoft should administer us a Skydrive account (and other people at uni do have one) but I have not received one. I asked our IT services for help but they said since it is administered by Microsoft they can't do anything.