My son's hotmail account (REMOVED) has been blocked by hotmail: He has sent in 5 request forms to reactivate the account, which were rejected each time. He then called Microsoft's support hotline, who told him to post his question on the forum, which he was unable to do since the account is still blocked. I am hopeful you are able to send me a non boilerplate form to help me confirm the identity of his acccount. He has tried the request forms and they keep rejecting them so I am wondering if there is any other information I can provide to prove the identity of his account. The last emails he should have recieved are from blizzard entertainment regarding the change of password to that account (which is linked to the locked hotmail account) if that helps.
Sincerely,
A concerned mother
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