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my skydrive was closed. Can you reopen it? Thank you very much!

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归档帖子，发布于 2013年8月3日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年8月3日
Execuse me,
   I can not access my skydrive account. I am seeing a warning that it was closed because of a violation of the Microsoft Terms of Use.
   And I have contacted the online safety team. They tell me that I was not  in violation of the Microsoft COC or TOU. And suggest me to contact  the technical support team.

  The oringinal reply from online safety team is as follows:
   
Hello,

We have received a recent request to reactivate your account, however, when we checked we noticed that your account does not appear to be closed. We have also reexamined the content and have determined that the files are not in violation of the Microsoft COC or TOU. If you are still unable to access the account there may be a technical issue with it. You can contact the technical support team athttp://answers.microsoft.com/en-us 


Sincerely,

Gwen
Online Safety Team

  Can you reopen my skydrive account? It is important to me. Thank you very much!

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