My SkyDrive account has been shut down!

I received the notification a few days ago that my SkyDrive account has been taken offline for suspicious activity or a violation of Microsoft's Terms of Use agreement or Code of Conduct. It really surprised me to see this, because I use my SkyDrive for all of my file storage needs. I haven't been on SkyDrive for a couple of weeks due to travelling, so I don't see how I could've violated anything. I submitted a ticket to the Online Safety Team and never got a response back within the "24 hour" time period. My wife & son have access to my SkyDrive and occasionally uses it for sharing pics with family members. I re-submitted another request today to have my SkyDrive account unlocked. It's really frustrating to have this happen without warning or notice so that people can actually look at their own account and try to fix the issue themselves. If you could please look into this, I would great appreciate it. Thank you for your time.