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My Microsoft Account thinks I am under 1 year old, so I cannot get into my account with sufficient permissions to enter my correct birthdate. Help?

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归档帖子,发布于 2013年10月29日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年10月29日

When I set up my Microsoft Account a year or so ago, I put my birthdate into my profile. Privacy concerns led me to try to remove as much personally identifying info as I could a few months ago. I went into the profile and deleted home address and phone, and tried to remove my birthdate. I could delete the month and day, but it would not let me delete the birth year. I could change the birth year, however, so I entered 1905 (the earliest year in the drop-down list), so the birth year would be unusable as an identifier.

Last night while changing email settings in Outlook.com, I tried to delete my birth year in my profile again. (Microsoft is known for fixing glitches like this after a year or so, joke not intended.) When I found I could not rid myself of the birth year yet again, I tried changing it to another nonsensical year to trick Microsoft into letting go of the info. I chose the latest year in the drop-down year list-- 2013-- and saved the change. BIG MISTAKE.

Immediately Microsoft froze me out of my Microsoft account, my outlook.com, my msn, and essentially my law practice, telling me "you are not old enough to be accessing Microsoft security accounts, please have your parent sign in to this computer."

Ten hours or so later, after signing in as my wife, acting as my mother, I am allowed to get into my account, but I can't do anything because Microsoft has saddled me with child security B.S.

PLEASE HELP. I am 63 year old, long time Windows user who has really had it with Microsoft. This is really the last straw.

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