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my hotmail mail has been hacked what to do !!!!!!

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归档帖子,发布于 2013年12月2日。 产品:Windows Live Mail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年12月2日
dear sir ms 

i have a hotmail account 14 years old have many information's that so important to me and my work , the problem start in 26-11-2013 , the hacker send me a outlook  page asking for user and pass , so the mail has been hacked and when i know that after one of my friend tell me that you sending mails to me contain viruses ,so i checked that my account has been hacked so i try to re back it with secret question but the hacker seems that change the answer , so i try to use alternative mail for back up , i find that my another mail has been recycled from yahoo because i didn't open it for a while , so i try another way to send information's to microsoft team to check for my ownerety of my account they told me that the answers are not accept i know that the hacker delete and change all security info from this , so my final way that to contact you to put your hands to check and re back my mail . please i need a way that can re back my mail , i try to re back my recycle mail for backup but they didn't accept , so need a help . my mail that have been hacked is : *** Email address is removed for privacy *** 



thank you 
i know that you can do 

ibrahim 

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