Hotmail

My hotmail account is empty

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归档帖子,发布于 2013年10月28日。 产品:Hotmail(已停止开发)。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2013年10月28日
Hello-

I have had a Hotmail account since 2000. It has been over a year since I logged in (which was NEVER a problem before). Since Hotmail switched to Outlook, my entire email account is empty. 13 years of folders (saved messages), contacts and emails are gone.

I spent an hour on the phone and chat with Microsoft. This message board in my ONLY option to recover my emails. I have tried all options including recover deleted messages: "Sorry, we've tried our best, but unfortunately there are no mails to recover."

Please help. It's really disturbing that I can't get a live, human being to answer my Qs.

-Susannah

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