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My hotmail account has been hacked

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归档帖子，发布于 2013年9月10日。 产品：Hotmail（已停止开发）。 其中的信息可能已经过时。

本帖暂无中文翻译，以下为英文原文。

问题 提问于 2013年9月10日
Hi,
My hotmail account was hacked on 1st Sept 13 and the hacker has changed the alternate email and phone on the account. I have got the account blocked by writing to local police. But my attempts to reset password did not yield any result. It simply said that the info provided was not enough. Unfortunately, I don't seem to remember exact answers to some of the questions since this was an old account created some 15 years ago. The account is important to me since it has many important mails and the address has been circulated widely for various purposes.
Kindly HELP!
Dr Roopa

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