问题 提问于 2013年8月29日
To the technical staff of Outlook,
I lost all my old emails after the transition from Hotmail to Outlook late last year. This included university/research correspondents, business/tax correspondent and personal emails!
I didn't select to change to Outlook but in the process all my emails disappeared without my permission and where not deleted by myself.
I have maintained the same username for my account which I have used continuously for about 12 years!
My emails had been saved into separate folders, other than Inbox which I had created categorically to save the information for future referral.
These folders along with all older emails disappeared after the changeover to Outlook and I now need to access the emails as I have no backup of them!
May you please find a backup of these records before the changeover occurred and inform me of their existence and how I may retrieve them?
*(I have previously restored my deleted emails but of course they were not recovered via that process.
I have checked all folders in my Outlook account and as you can see there are no emails in any of the folders from before the changeover period)
I await your assistance,
Craig.
撰写回答