Years ago I helped my loving old Mum set up her Hotmail account and once while visiting her down south I helped with a phone support with Microsoft she used to get phone support because she pays $14.95 a month for email and support.
Now she tells me that she has Outlook, no choice. Okay. Yesterday I got two emails from Microsoft saying I needed to go to a link and enter a security code. I called my old Mum, she's 78 years old and is having fits learning Outlook. Mum said she got warning messages but everything is working. BUT she got this message from her Outlook account today that said in 4 days your going to be closed out of your account.
Her credit card is still being charged every month, is there phone support? Can anyone offer help on what to do to fix her account before the days run out? Help my Mum please
She lives in Florida I live in Philadelphia,
撰写回答