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My email address was hacked on 25 Apr 2014 and i still have not got back access and i cant use :( HELP!!!!

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较早的帖子,发布于 2014年6月5日。 其中的信息可能已经过时。

本帖暂无中文翻译,以下为英文原文。

问题 提问于 2014年6月5日

My email address was hacked on 25 Apr 2014 via hacked from Nigeria. He changed everything on my account: security question and answer, personal data and also phone number and alternative email address. I have reported this issue in that day. Also i feled in many form to get back my account but nothing happened. Hacker sent many emails to my friends, family members and also business partners and asked a hug money from them as he is me, he created a story that i lost my passport and bank card. Also he called me more time and asked money from me to get back my account.

I know which phone number and alternative email he used and also i know his IP address. I attached files to see his data and pls check my IP address and you will see i logged in from US, Hungary, Kuwait, Qatar from last years.

Pls help me to get back my email address coz many personal document and business doc are there and also information of my business partners and I do not know those. At the moment i cant log in coz password is not what i used last time and if i ask new password that is going to hacker email address or phone number.

My email address what is hacked: *** Email address is removed for privacy ***

Thanks for your help.

Marianna Nemes

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