My adult daughter died on November 25, 2009. At that time she had an active hotmail account to which we did not have the password. We did nothing until her friends started receiving spam from that account. I spoke to several people who requested a variety of documentation I was unwilling to send thru the mail and finally talked to a gentleman who agreed to close the account since we were not attempting to find out who was using it.
Was that account opened again? Once again addresses of her friends are being used to send spam from that account. I have the name of the account but since we had had this problem twice I am reluctant to post it on what amounts to a public forum. I would be glad to speak to someone about this on the phone or in private e mails.
What can we do to stop this exceedingly cruel use of an email account? My daughter died almost 3 years ago and I thought this bit of business was done with. I do not care who is using the account nor do I object to the use of the name on a new account. I object to the use of her CONTACT LIST! These were her friends who felt her loss deeply.
You can contact me at (Removed by Moderator). This is very upsetting and needs to be resolved ASAP.
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