My ad free outlook.com subscription expired on 07/31 and I need to pay for my renewal.

I cannot understand the difficulty of just renewing my outlook.com ad free subscription.  My subscription expired on 07/31 and I needed to change the payment type from card to paypal.  I am afraid of deleting my card,  because my subscription information is tied to the card and doesn't let me change  the payment type for that subscription.   All the support option does is bring me to this forum where I have to type out a paragraph detailing my problem.    Not impressed.     Please assist.